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FAQs:

1.

Q: Do you have a network install manual?

 

A: Yes, download the *.pdf file here.

2.

Q: Why does the program report that all user licenses are in use when no one is using the program?

 

A: The last user was not logged out of the program correctly, (this is usually to the computer crashing while the program is running.  To clear the user log, use the license manger which was installed in the server directory.  Please refer to the Installation manual for further details.

3. Q:  When I print to an Adobe PDF the text is huge or the paper size is small or something about it is just wrong.  How do I fix this?
 

 

A:  1)  Select print

     2)  Select adobe

     3)  Click on "edit" button

     4)  Change resolution to 300 dpi

     5)  Save default tag as "anynameyouwant"

     6)  Change default to "anynameyouwant"

     7)  Continue to printing

4.

Q: If I install the 2007 version of Blast Resistant Glazing will my 2003 version go away?  Will they affect each other if they are both installed on the same machine?

 

A: The program installs as separate piece of software.  Installing the newest version of the software will not affect the performance of earlier versions nor will older versions affect the newer version.  If you purchase an upgrade version of the software, the previous version MUST be installed on the computer you intend to install the upgrade. 

 
 

Have a Question?  Ask us Tech Support.

 

 

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